• (237) 233 479 404
  • Immeuble Afriland First Bank, 2e étage



Overall objectives of the training
To acquire the skills expected as a Support Technician in PC/Microsoft environment. Officially validate these skills by passing the Professional Qualification Diploma in Computer Maintenance and the COMPTIA A+ Certified IT Technician (COMPTIA A+) and Microsoft Certified IT Professional Enterprise Support Technician (MCITP EST) certifications.
Desired Skills
Upon completion of the apprenticeship, the learner will be able to:
- Install computer equipment.
- Install operating systems and applications.
- Maintain the proper functioning of equipment.
- Repair or replace defective elements.
- Set up and administer a local network.
- Use communication techniques and tools and follow up with customers/ Acquire computer and Internet skills.

Job opportunities
At the end of this training, the students are recognized as computer support professionals.
- They install and troubleshoot computer hardware and software. Installation of computer equipment; Installation of operating systems and applications;
- Design of computer networks;
- Maintain the proper functioning of equipment;
- Repair or replace defective elements; Set up and administer a local network, acquire computer and Internet skills, and use communication techniques and tools.
Target audience Any public (Workers, Self-employed, Job seekers)
Duration of the training
9 months of courses and 3 months of internship in a company
Cost of the training
- Registration fees: 10 000F CFA
- Price of the training: 400 000F CFA
Course materials: The materials vary from 1500Fcfa to 5 000Fcfa


General subjects

  • French
  • English
  • Job search techniques
  • Business creation and project set-up
  • Labour law (Labour legislation)
  • Techniques and tools for communication and follow-up of the clientele
  • Introduction to computers and the Internet
  • Microsoft Word Essential & Typing
  • Microsoft Excel Essential
  • Introduction to Computer and Network Technology
  • Operating Systems
  • Writing and defending the internship report

Professional & technical subjects

  • Fundamental modules
  • Introduction to computer and network technology
  • Basic Electronics
  • Administration under Linux
  • COMPTIA A+ Certification Essential Support Skills Modules
  • Computer Architecture
  • Operating Systems
  • Networking
  • Printers
  • PC Support
  • Security
  • COMPTIA A+ Certification Practical Application Skills Modules
  • Supporting Windows
  • Supporting Networks
  • Supporting PC Hardware
  • Windows Server 2012 System Administration Modules
  • Installation and configuration
  • Windows Server
  • Windows Server administration
  • Advanced configuration of Windows Server services
  • Exams to take

  • Continuous Controls
  • Comprehensive Professional Examinations (CPE)
  • Professional Placement Examination
  • French language.
  • English language.
  • Professional insertion and life.
  • Use of office automation tools - Microcomputer architecture
  • Professional summary exams (Written)
  • Professional situation test
  • National examination of the DQP
  • Certification Examination (Optional)

  • Learning Materials
  • One CD/DVD package
  • One personal computer
  • One USB key
  • Nos partenaires

    We are listening to answer your questions and offer you the best solution. So go ahead, get started.